My experience at Allen Samuels Direct was phenomenal. My salesperson Edd Allen was exceptional and his years in the Automotive industry definitely shined through. I was in a tough situation with a truck that I got from another dealer. Not only was I able to get the truck that I actually wanted. The finance department was so good I was able to get my wife an SUV too. Giovanni the finance director and Justin Carr the General Manager were able to keep my interest rates down. Those three gentlemen were awesome and professional, they truly worked as a team. I’m telling everyone I know, they need to come here for their next automobile.
Easy buying process, best price and quality products! Customer service that is untouchable! I was extremely impressed from the first hello and would recommend to everyone looking for a great buying experience.
Very pleasantly surprised at how easy and pain free it was to buy a truck here. I worked with Tommy Scott for sales and Giovanni in finance, both were awesome.
Jycen, and Del were angels in assisting me with my first car purchase! They worked with me (and my credit) to help me finance my dream car! Justin was outstanding in helping me replace my key fob. He went entirely out of his way to keep communication open, and find a place a bit closer to me (in McKinney) to get it fixed. The customer service I received was phenomenal and geniuine. This is a dealership I whole heartedly recommend going to.
Had a very great experience with the Men that work here .Very blessed to have experienced their presence and service.
Got off to a little bit of a rocky start but the dealership was very quick to fix the situation. Had a great experience with Jakob. Very polite and professional young man. I would definitely buy another car from here.
Tommy was great salesperson!! WouldHighly recommend anyone to come here. Great customer service, got my car and paper work done in less than 2 hours. Love my car
I purchased a low mileage GL450. Josh Veach was extremely courteous, professional and patient. It's hard for me to use the T word when describing car dealerships but I can honestly say they earned my trust. I waited a few months before writing this review just to make certain I didn't get a CEL because its happened to me in the past from purchases at other dealers. They have competitive pricing and a nice selection of cars.They didn't pressure me to use their financing like other dealers and Josh even detailed my car personally because the porters weren't in yet. This was probably my best car purchase experience and I have bought 15 cars in my lifetime. First oil change is free also. Thanks Josh.
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