Kyle W. was our salesperson and we could not have been more impressed! I had called ahead to let them know we were coming, and he not only pulled the car I was looking for up to the front for us, but also took photos of it and sent a text to let us know they were waiting for us! Our negotiation went smoothly and fairly. Kyle really went the extra mile and we really appreciate it. For us, it made the difference between buying elsewhere or buying from Allen Samuels. Thank you, Kyle (and Jerry) for your excellent customer ...
After a rough start to this experience the manager, Justin, made things right. Mike Kirchenbauer finished the purchasing process quickly. Josh was great also. Purchase complete!
Thank You Jakob Wood. Had a great time there test driving and getting a deal don. He went out of his way to help me out and shuttle cars back home. Every one there was really great to work with.
Pulled up and got help immediately. Jakob Wood was a really cool guy , showed me the car and let me test drive it around. Cars are very clean compared to other dealer ships. Before I left the lot with my new car, Jakob went out and filled up the tank for me. Good people.
You really know a company by how they handle problems. I encountered a few problems during my purchase and Allen Samuels Direct worked at resolving each problem to my satisfaction. Every company shines when things go right but the best companys are those that can shine when things go wrong!
Great job Jakob! Very patient sales associate, he took more time to help than your typical salesperson. My personal wants within a vehicle were not kicked to the curb just so a sale was made. Nor did he try to sell me something I wasnt interested in. This young man is a excellent person to work with. I look forward to doing business with this man in the future! One again exceptional job Jakob!
I highly recommend to come shop with Allen Samuels Direct as their customer service is truly one of the best...Although i couldn't purchase a vehicle at the time Myron was really helpful and just glad he was able to even educate us with some knowledge for future purchases. I will definitely come back here again when I am ready! Keep It up Myron and all of Allen Samuels direct representatives.
I emailed the dealership late Friday and Mike Kirchenbauer got back to me right away. We set up an appointment for the next day at 8:30am. Mike was outside waiting for me... I thought that was a great way to greet a new client. He was so nice and made sure the car was everything I expected. The whole experience was painless and very pleasant. Everyone is so nice there. I had a rental and Mike was nice enough to take me to return it. We tried to local office but they were closed so he followed me to the ...
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